Double billing, inability to cancel membership, or being charged even though you canceled your membership…
This section explains how to deal with problems when using pay adult sites.
Contacting Support, Inquiries
Contact the site’s support if you are being charged twice, if you cannot cancel your membership, or if you have canceled your membership but are still being charged.
Basically, there is a contact form or other form to contact the site.
In most cases, they will respond properly. In some cases, you can get a refund for double charges due to mistakes on the part of the site, or after you have withdrawn from the site.
Contact your credit card company to deal with the situation.
If the site is suddenly closed and you are unable to cancel your membership, or if you are still being charged after canceling your membership and cannot contact support and there is nothing you can do about it, contact the credit card company you are using to deal with the situation. In this case, it may be difficult to stop only specific charges, and you will most likely have to stop your current credit card and reissue a new card with a new number.
It may be a good idea to create one separate credit card for adult sites or online shopping only and use them separately so that they can be stopped immediately in case of trouble.
In case you are wondering, in our manager’s experience, we have never been billed for the use of an adult video site and not been able to contact support even after we left the site. In addition, there have been several times when the site I was using suddenly closed down and I could not contact support, but the next billing was stopped. In such cases, it seems that billing is basically stopped.